Privacy Policy

1. Who we are

Diggingly provides lead generation, data research, outreach and skip tracing services to businesses. Diggingly is operated from India. For this website and our client accounts, Diggingly is the data controller. You can reach us at hello@diggingly.com or through the form on our contact page.

2. What you send us

When you use our contact form we receive your name and email, and anything else you choose to add: company, phone, country, budget and your message. We use these details to reply to you and, if you become a client, to provide the work. We do not add you to a mailing list or sell your details.

3. Client accounts

Clients who sign in to the Diggingly portal give us their name and work email. We use account data to run the account, deliver orders, send service messages and keep records of the agreements you accept.

4. Business data in client projects

For B2B projects we research business contact details (such as name, job title, work email and company phone) from public business sources: company websites, business registries, maps and professional profiles, and licensed data tools.

For US skip tracing we use licensed data providers and public property and business records. That data may only be used to contact property owners for lawful business purposes. It is not a consumer report and may not be used for credit, employment, insurance or tenant decisions.

If your details appear in data we hold, you can ask us to tell you what we hold, correct it or remove it (section 10). We keep a suppression record so you are not added again.

5. Legal bases (UK, EU and similar laws)

We rely on legitimate interests for business-to-business research and outreach, on your request or our contract for enquiries and client accounts, and on legal obligation for records the law requires. You can object to processing based on legitimate interests at any time.

6. Who we share data with

Only service providers that help us run Diggingly (website hosting, database, email delivery and verification, and data providers), each bound by their own data protection terms, and authorities where the law requires it. We do not sell personal data and do not share it for cross-context behavioural advertising.

7. International transfers

Our team and service providers may process data in India, the United States, the European Union and other countries. Where the law requires, we rely on recognised safeguards such as standard contractual clauses.

8. How long we keep data

Enquiries: up to 24 months. Client account and agreement records: for the length of the relationship and up to 7 years after, for legal and tax purposes. Project data: as long as needed for the work and any agreed follow-up, then deleted or anonymised. Skip tracing results: deleted from our systems within 90 days of delivery unless the order says otherwise.

9. Security

Data is stored with established cloud providers, encrypted in transit, and access is limited to the people working on your account. We will tell affected clients without undue delay about a breach that affects their data.

10. Your rights and choices

Depending on where you live (for example the UK and EU, California and other US states, Canada, Australia and India), you may have the right to know what data we hold about you, get a copy, correct it, delete it, object to or restrict its use, and opt out of sale, sharing or targeted advertising. We do not sell or share personal data for advertising, so there is nothing to opt out of, but you can still ask us to stop using your data.

To make a request, email hello@diggingly.com or use the contact form and choose "Something else". We reply within 30 days and may need to confirm your identity. We will not treat you differently for using your rights. You can also complain to your local data protection authority.

11. Cookies

This website uses only the cookies needed to keep you signed in and remember your settings. We do not use advertising or cross-site tracking cookies.

12. Children

Our services are for businesses. This website is not meant for anyone under 18, and we do not knowingly collect children's data.

13. Changes

We may update this policy. The date at the top shows the latest version; important changes will be shown on this page.